Privacy Policy

Effective date: 01.01.2023

This Privacy Policy explains how we collect, use, disclose, and protect your personal information when you interact with our services and your associated choices with that data. We use your data to provide and improve our services. By using our services, you agree to the collection and use of information under this policy.

Information We Collect

We collect the following information to provide you with our services:

  • Personal Information: Your full (and/or business) name, phone number, address, and email address are collected when you enroll in our courses or join our community, and to communicate with you about updates, newsletters, and support purposes.
  • Payment Information: Payments are processed securely through third-party services like PayPal and Stripe. We do not store payment details on our servers, ensuring the protection of your financial information.
  • Usage Data: We use Google Analytics to gather data on how you use our website and services. This includes information such as your IP address, browser type, and pages visited. This helps us improve our services and tailor content to your needs.

How We Use Your Information

We use the information we collect for the following purposes:

  • Communication: We use your name and email to send you updates, announcements, newsletters, and marketing materials. You can opt out of these communications at any time.
  • Course Personalization: We may use your data to personalize and enhance your learning experience, tailoring content to better suit your needs, learning history, and preferences.
  • Course Improvement: We periodically send surveys and request feedback to improve our courses. Participation is voluntary, and your responses are securely stored.
  • Analytics: We use Google Analytics to understand how users interact with our website. This helps us improve our services and provide a better user experience.

Third-Party Services

We work with several trusted third-party services to enhance your experience:

  • Email Marketing: We use platforms like AWeber and Constant Contact to manage our email communications. Your name and email are securely stored on their servers. You can read their privacy policies [here for AWeber] and [here for Constant Contact].
  • Video Conferencing: Educational sessions and webinars are conducted through Zoom and Gmeet services. Your data is handled according to Zoom’s and Google's privacy policies, which you can review [here for Zoom] and [here for Gmeet].
  • Payment Processing: Payments are securely handled by PayPal and Stripe. Your payment details are never stored on our servers. This information is provided directly to our third-party payment processors whose use of your personal information is governed by their Privacy Policy. These payment processors adhere to the standards set by PCI-DSS as managed by the PCI Security Standards Council, which is a joint effort of brands like Visa, Mastercard, American Express and Discover. PCI-DSS requirements help ensure the secure handling of payment information. Their privacy policies can be found as follows: Stripe privacy policy - https://www.stripe.com/privacy and PayPal privacy policy - https://www.paypal.com/webapps/mpp/ua/privacy-full

Data Retention

We retain your personal information for as long as necessary to fulfill the purposes for which it was collected or as required by applicable laws and regulations:

  • Active Users: Data is retained while you are enrolled in our courses or an active community member.
  • Post-Engagement: Once you leave the community or request deletion, your data will be removed promptly, typically within 12 months, unless required otherwise by law.

Data Security

We take the security of your data seriously. Our website is protected by SSL encryption, and your data is securely stored on storage drives with controlled access. We regularly review our security practices to ensure your data remains protected against unauthorized access, loss, or disclosure. However, while we strive to use commercially acceptable means to protect your Personal Data, we cannot guarantee its absolute security.

Your Responsibilities: While we implement security measures, you also play a role in protecting your personal information. We recommend using strong passwords and safeguarding your login credentials.

Your Rights

You have the right to:

  • Access Your Data: Request a copy of the personal information we hold about you.
  • Correct Your Data: Request corrections to any inaccurate or outdated information.
  • Delete Your Data: Request the deletion of your data from our systems.
  • Data Portability: Request a copy of your data in a portable format, such as a CSV file.
  • Opt-Out: Unsubscribe from our communications at any time.

To exercise these rights, you can contact us at any time, and we will guide you through the process. Please note that we may ask you to verify your identity before responding to such requests.

Disclosure for Law Enforcement

Under certain circumstances, we may be required to disclose your Personal Data if required to do so by law or in response to valid requests by public authorities (e.g. a court or a government agency).

Children’s Privacy

Our services are not intended for individuals under 18 years of age without parental consent. During our onboarding process, we require parental consent for users under 18. If we learn that we have collected personal information from a minor without consent, we will delete it promptly.

Data Breach Protocol

In the event of a data breach, we are committed to taking immediate action:

  • Identifying the Breach: We will determine the scope and impact of the breach.
  • Containing the Breach: We will take steps to secure our systems.
  • Assessing the Impact: We will evaluate the risks to your personal data.
  • Notifying Users: As soon as we become aware of the breach, we will notify affected users without delay, providing details and any necessary actions.

Cookies and Tracking Technologies

We use Google Analytics to track and improve our services. In the future, we may implement additional tracking tools - in such situations we will seek your consent before using such tracking technologies, and you will have the option to manage your cookie preferences through your browser settings or our website.

Google Analytics is a web analytics service offered by Google that tracks and reports website traffic. Google uses the data collected to track and monitor the use of our Service. This data is shared with other Google services. Google may use the collected data to contextualize and personalize the ads of its advertising network. You can opt out of having made your activity on the Service available to Google Analytics by installing the Google Analytics opt out browser add-on. The add-on prevents the Google Analytics JavaScript (ga.js, analytics.js, and dc.js) from sharing information with Google Analytics about visits activity. For more information on the privacy practices of Google, please visit the Google Privacy & Terms web page: https://policies.google.com/privacy

Community Guidelines

Our community is a space for learning and collaboration. We expect all members to respect each other's privacy and personal information. Any interactions within the community should adhere to these guidelines. We reserve the right to moderate and manage community content to ensure a safe and respectful environment.

Data Anonymization and Minimization

We are committed to collecting only the personal data necessary to provide our services. This principle of data minimization ensures that we do not collect or store more data than required for your overall experience with our websites, services, and community.

Where possible, we anonymize data to protect your privacy further. Anonymized data may be used for analytics, research, or to improve our services, ensuring that your personal information remains secure and unidentifiable.

Our data processing practices are designed to comply with international privacy standards, including GDPR, by adhering to strict data minimization and anonymization protocols.

Jurisdiction and Dispute Resolution

This Privacy Policy is governed by the laws of the Czech Republic. We prefer to resolve any disputes amicably, without resorting to legal action. However, if necessary, disputes will be resolved in the courts of the Czech Republic.

Links to Other Sites

Our services may contain links to other sites that are not operated by us. If you click on a third party link, you will be directed to that third party’s site. We strongly advise you to review the Privacy Policy of every site you visit. We have no control over and assume no responsibility for the content, privacy policies, or practices of any third party sites or services.

Anti-Spam Policy

We hate unsolicited commercial e-mail as much as you do. Also known as Spam or junk e-mail, it is a disservice to the Internet community. We fully endorse and comply with the requirements of the CAN-SPAM Act of 2003 (Controlling the Assault of Non-Solicited Pornography and Marketing Act) and all other applicable unsolicited commercial e-mail laws. If you subscribe to electronic newsletters or other communications from our website, you will always have the option to unsubscribe immediately. If you have additional questions, comments, or concerns, please get in touch with us by e-mail and provide us with information related to your concern.

Future Changes to this Privacy Policy

We may update this Privacy Policy occasionally to reflect changes in our practices or legal requirements. When significant changes are made, we will notify you via email and provide an opportunity to review the new policy before the change becomes effective. We will also update the “effective date” at the top of this Privacy Policy. You are advised to review this Privacy Policy periodically for any changes. Changes to this Privacy Policy are effective when posted on this page.

Your acceptance of these terms

Using our site, products, and services signifies your acceptance of this policy. If you disagree with this policy, please do not use our site, products, and services. Your continued use of the site, products, and services following the posting of changes to this policy will be deemed your acceptance of those changes.

Contact Us

If you have any questions about this Privacy Policy or how we handle your personal data, you can reach Businessgrowthstrategicadvisors.com through the following methods:

Email: help@businessgrowthstrategicadvisors.com

Mailing Address: náměstí SNP 1136, 613 00 Brno, Czech Republic

Community Support: you can also reach us through our AI & Business Growth Strategic Solutions Academy community, where our support team is available to assist.

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